Ernest payphones require the latest version chip upgrade to unlock the keypad for the 211 code.
Alternatives
- Use the 611 code for payphone service and repair.
- Post the 888 access number to the 211 service on the payphone by placing labels in the area of the ID card instructing the caller to dial for refund and repair.
You may also choose the option to print our special 1-8XX-XXX-XXXX access number directly on your signage. This eliminates the need for any specific programming. Please visit Xpressid for more information on how easy it is to order your payphone signage.